Frequently Asked Questions
Cut off timing for next day delivery is 9pm the night before. We understand the urgency of some cases and are working towards providing same day delivery for your pets.
Yes, you may self collect your order at our farm on Mondays, Tuesdays and Thursdays between 10am-6pm. Remember to opt for self collection upon check out.
We offer free Islandwide delivery for live feeder products and a $5 flat rate fee for all other products.
*Surcharge(s) applies to orders to Sentosa and Tuas (+$10).
We deliver from 6pm to 9pm on Monday, Tuesday and Thursday. Odd timing deliveries (+$5).
We are unable to deliver to these locations
Keep them at room temperature and feed them with small amount of cabbage/potatoes/carrots.
Keep them well ventilated after feeding. Avoid direct sunlight.
All orders comes with feed prepacked.
Mealworm/Superworm orders of 500g and above comes with additional feed.
Additional feed can be provided upon request, leave us a note in the order.
Up to 2 weeks with minimal care. It may last over a month if well taken care of.
Payment are to be made via card or Paynow upon confirmation of order.
We only accept cash payment for self-collection.
We do not accept cash on delivery.
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For enquires about novel aquafeed, insect farming, feed trials or anything under the sun! We will reply to you as soon as possible.